Returns Policy
Hansbury Chemicals
Returns Policy
Effective: 3rd May 2023
In the interests of health and safety, goods must be returned unopened and in good condition. In this case the original order will be refunded in full.
Business-to-Business contracts cannot be cancelled once they Goods have been dispatched.
The seller reserves the right to cancel the contract at any time and at our discretion in return for a full refund of the original order. Refunds will be made within 30 days of our agreement to cancel or refund an order.
For Business-to-Business orders, unwanted or unsuitable items may be returned for a refund of the cost of the Goods returned. No refund of original shipping costs will be given.
In all cases, formal notification in writing of the buyers intent to return the Goods must be provided within 14 days of receipt of the Goods. The buyer will be responsible for any costs incurred in returning the Goods. The Goods must be returned using a registered delivery service and in good condition. Collection of the Goods can be arranged by the seller at the buyers expense.
Returns Policy
Effective: 3rd May 2023
- Cancellation
In the interests of health and safety, goods must be returned unopened and in good condition. In this case the original order will be refunded in full.
Business-to-Business contracts cannot be cancelled once they Goods have been dispatched.
The seller reserves the right to cancel the contract at any time and at our discretion in return for a full refund of the original order. Refunds will be made within 30 days of our agreement to cancel or refund an order.
- Returns
For Business-to-Business orders, unwanted or unsuitable items may be returned for a refund of the cost of the Goods returned. No refund of original shipping costs will be given.
In all cases, formal notification in writing of the buyers intent to return the Goods must be provided within 14 days of receipt of the Goods. The buyer will be responsible for any costs incurred in returning the Goods. The Goods must be returned using a registered delivery service and in good condition. Collection of the Goods can be arranged by the seller at the buyers expense.
- Damaged or Defective Goods
- Refunds